By purchasing a ticket to a Bricks & Brews event, the purchaser acknowledges and agrees to the following terms and policies:
1. Age Requirement
This Bricks & Brews event is limited to guests age 21 and older. Valid identification may be required by the host venue. The purchase of a ticket does not guarantee the service of alcohol. All alcoholic beverage service is subject to the policies, discretion, and legal obligations of the host venue.
2. Refunds
Refund requests must be submitted no later than 10 calendar days before the scheduled event date. After this deadline, ticket purchases are final and nonrefundable through Bricks & Brews, including in cases of late arrival, failure to attend, or early departure.
Tickets purchased within 10 days of the event are final and nonrefundable through Bricks & Brews at the time of purchase.
Optional Purchase Protection may be available during checkout. Any coverage, eligibility, claims, or reimbursements provided through Purchase Protection are governed exclusively by the applicable Purchase Protection terms and are separate from the Bricks & Brews refund policy.
3. Build Changes
Requests to change selected LEGO® build(s) must be submitted at least 10 calendar days before the event and are subject to product availability.
Changes to available build(s) of equal value will be made without an additional charge. Upgrades require payment of the price difference. Changes to lower-priced build(s) will result in a refund of the applicable price difference.
All build selections become final 10 days before the event. Sold-out builds cannot be substituted for builds already reserved by other guests.
4. Ticket Transfers
Tickets may be transferred to another guest at no additional charge. A transferred ticket retains the original ticket type, LEGO® build selection(s), inclusions, and value. Transfers do not permit build substitutions, upgrades, downgrades, credits, or partial refunds.
The replacement attendee must satisfy all event eligibility requirements, including the 21+ age requirement.
5. Ticket Sales
Advance ticket sales close seven calendar days before the scheduled event unless otherwise stated. Walk-in admission may be available at select events but is not guaranteed and is subject to available LEGO® builds, seating, event capacity, and venue limitations.
6. Late Arrivals and No-Shows
Late guests may check in and receive their reserved LEGO® set(s) and applicable ticket inclusions. Events will end at the scheduled time, and previously completed games, activities, or programming will not be repeated. No full or partial refund will be provided due to late arrival.
Guests who fail to attend an event are not entitled to a refund after the applicable refund deadline. A no-show guest may contact Bricks & Brews within seven calendar days following the event to arrange pickup of the unopened LEGO® set(s) reserved with the ticket. Missed beverages, activities, event admission, or other experiential benefits have no cash or credit value and will not be replaced.
7. Event Cancellation and Rescheduling
If Bricks & Brews cancels an event and does not reschedule it, ticket holders will receive a full refund of the ticket amount paid to Bricks & Brews.
If an event is rescheduled, existing tickets and build selection(s) will automatically transfer to the new event date. Guests who are unable to attend the rescheduled date may request a full refund.
If circumstances involving the host venue prevent the event from taking place as scheduled, Bricks & Brews will either cancel or reschedule the event.
8. Weather and Unforeseen Conditions
Bricks & Brews will determine whether an event should proceed, be rescheduled, or be canceled due to severe weather, unsafe travel conditions, emergencies, or other circumstances, in coordination with the host venue when appropriate.
If the event proceeds as scheduled, an individual guest's decision not to attend due to weather or travel concerns remains subject to the standard refund policy. If Bricks & Brews cancels or reschedules the event, the applicable cancellation or rescheduling policy will apply.
9. Seating
Every ticketed attendee will be provided with a seat and appropriate building space within the designated Bricks & Brews event area, subject to the applicable ticket type.
Guests purchasing separately may request to be seated together. Bricks & Brews will make reasonable efforts to accommodate group seating requests but cannot guarantee specific tables, locations, or group arrangements.
10. Food and Beverage
Each admission includes one eligible beverage as specified for the individual event. Eligible beverages and food availability vary by host venue.
Unused beverage tickets have no cash value and are not eligible for refunds or credits. Additional food and beverages are purchased separately unless otherwise stated.
All alcohol service is controlled exclusively by the host venue. The venue retains the right to request identification or refuse or discontinue alcohol service in accordance with its policies and applicable law.
11. LEGO® Sets and Building
Guests are not required to complete their build during the event. Unfinished builds and remaining pieces may be taken home in the provided take-home packaging.
Bricks & Brews is not responsible for pieces or materials lost or damaged by a guest during or after the event.
LEGO® sets are provided in their original packaging. In the event of a manufacturer-related missing or defective component, Bricks & Brews may make reasonable efforts to assist using available spare pieces but cannot guarantee replacement components or replacement sets.
12. Builder Station Equipment
Reusable Bricks & Brews equipment, including trays, Builder Kit containers, tools, and other designated event materials, remains the property of Bricks & Brews and must remain at the event unless specifically identified as a guest take-home item.
Unauthorized removal of Bricks & Brews equipment is prohibited.
13. Optional Add-Ons
Optional merchandise or add-ons purchased in connection with an event are subject to availability and any additional terms presented at the time of purchase.
Guests choosing to use products such as brick adhesive are responsible for their own application and use. Bricks & Brews is not responsible for damage, alteration, or undesired results arising from a guest's use of an optional product.
14. Photography and Media
Photography and video recording may occur during Bricks & Brews events for event documentation, advertising, promotional materials, website content, and social media.
Guests who prefer not to appear in promotional photography or video should notify Bricks & Brews staff at check-in so reasonable efforts can be made to accommodate that request.
15. Accessibility
Guests requiring an accessibility-related accommodation are encouraged to contact Bricks & Brews in advance at
[email protected]. Bricks & Brews will make reasonable efforts to coordinate appropriate accommodations with the host venue, subject to venue capabilities and applicable requirements.
16. Contact
Requests involving refunds, ticket transfers, build changes, accessibility needs, or other ticket-related matters should be directed to
[email protected] within the applicable deadlines stated above.